PLEASE READ THIS STATEMENT CAREFULLY TO UNDERSTAND HOW CHARITY COLLECTS, USES AND STORES YOUR PERSONAL DATA.
- Definitions
- Seller: SAMRIDDHI ENTERPRISE, the provider of Mukhwas, Namkeen, Khakra, and Papad, etc.
- Customer: The individual or entity purchasing products from the Seller.
- Product Information
- Description: The Seller provides Mukhwas (mouth fresheners), Namkeen (savory snacks), Khakra (crispy flatbread), and Papad (seasoned lentil crisps).
- Ingredients: All products are prepared using high-quality ingredients and are suitable for consumption unless otherwise specified.
- Orders and Payments
- Order Placement: Customers may place orders through the Seller’s website, mobile application, or authorized platforms.
- Payment: Payment must be made in full at the time of ordering. We accept payments through COD And online.
- Cancellation: Orders once placed cannot be canceled. Please review your order carefully before confirming (UNLESS FOR CANCELING THE ORDER OR TO MODIFY IT YOU CAN GET IN TOUCH WITH THE SPECIFIC EMAIL / WHATSAPP).
- Delivery
- Shipping: The Seller will ship orders to the address provided by the Customer during checkout.
- Shipping Charges: Shipping charges, if applicable, will be communicated during checkout.
- Delivery Time: Estimated delivery times will be communicated at the time of order placement. Delays due to unforeseen circumstances are possible.
- Returns and Refunds
- Returns: We do not accept returns of perishable food items for hygiene and safety reasons.
- Damaged Items: In case of products arriving damaged, please contact us within 24 hours of delivery with photographic and video evidence for a possible refund or replacement.
- Customer Support
- Contact: For any queries or support, please contact our customer service team at samriddhienterprise75@gmail.com.
- Disclaimer
- Allergens: Some products may contain allergens such as nuts, wheat, etc. Customers with allergies should contact us before purchasing.
- Governing Law
- Jurisdiction: These terms and conditions are governed by the laws of India.
- Amendments
- Changes: The Seller reserves the right to update these terms and conditions without prior notice. Customers are advised to review them periodically.